Selling and customer service
Discounts, promotions and owner's courtesy
Reward customers while keeping a truthful record of items that left stock and who approved the concession.
Capabilities
What you can do
- Apply approved line discounts and higher selling-price adjustments.
- Run buy-one-get-one promotions when enabled.
- Give some units as owner's courtesy without recording a fake payment.
- Identify courtesy quantities separately on receipts.
- Keep promotional stock cost apart from normal sales cost.
- Require relevant staff approval for restricted discounts.
Good to know
Courtesy cannot be stacked with BOGO on the same line; eligibility and approvals are business policies.
Learn the workflow
Step-by-step instructions written for business owners and staff.