Works onWeb and native purchase returns
Follow these steps
- Locate the original supplier goods receipt.
- Choose the eligible received products and return quantities.
- Give the reason and preserve applicable batch information.
- Submit the purchase return and record supplier acknowledgment where required.
- Review whether it reduced outstanding payables or created supplier credit.
- Apply or refund eligible credit through the supplier-credit workflow.
Important
A supplier return must reference the original receipt, not an unrelated product with a matching description.